Returns & Exchanges

At Cheyenne Tattoo, we stand behind the quality of our professional equipment and offer a 14-day return window for unused, sealed products to ensure your studio operates with total confidence. Please note that for hygiene and safety reasons, opened needles, pigments, and machines that have been used cannot be returned.

1

Initiate Your Request

Contact our support team within 14 days of delivery with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the items in their original, unopened manufacturer packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Ship to Service Center

Affix the provided RMA label to your package and ship it via a tracked carrier to our quality control facility for inspection.

4

Inspection and Refund

Once our technicians verify the items are in original condition, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing